Shipping policy

# Shipping Policy

Thank you for shopping with us! As a Canadian online thrift store, we carefully package and ship your unique, pre-loved finds from right here in Canada. 

Please review our shipping guidelines below:

### 1. Order Processing Time
* All orders are processed within **1–3 business days** (excluding weekends and holidays) after receiving your order confirmation email. 
* You will receive another notification with a tracking number once your order has shipped.

### 2. Domestic Shipping (Within Canada)
* **Standard Shipping:** Estimated delivery within **3–9 business days** after processing.
* **Express Shipping:** Estimated delivery within **1–3 business days** after processing.
* **Shipping Rates:** Calculated at checkout based on your location, package weight, and preferred carrier.
* *Optional: We offer free standard shipping on domestic orders over $XX!*

### 3. International Shipping (United States & Worldwide)
* We ship to the United States and select international destinations.
* **Delivery Timeline:** Shipping times vary by destination, typically taking **7–21 business days**.
* **Duties, Customs, and Taxes:** International orders may be subject to import duties, taxes, and brokerage fees once a shipment reaches your country. These charges are **not included** in our shipping rates and are the sole responsibility of the customer.

### 4. Delayed, Lost, or Stolen Packages
* Once a package is handed over to the shipping carrier (e.g., Canada Post, UPS, FedEx), we are no longer responsible for carrier delays, transit errors, or stolen mail.
* If your tracking info shows your package was delivered but you haven't received it, please contact the carrier directly to file a claim.

### 5. Address Corrections
Please ensure your shipping address is correct at checkout. We cannot change the shipping address once the order has been processed or shipped. If a package is returned to us due to an incorrect address, the buyer will be responsible for the additional shipping fees to resend it.

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**Questions?**
If you have any questions about your shipment, feel free to reach out to us at **[Zetathrift@hotmail.com]**.